Privacy Policy

Effective Date: October 11, 2026

Air of Hope Marketing & Communications LLC. (“Air of Hope,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit [website URL], contact us, or otherwise interact with our Website. It is intended to describe our Website practices and does not replace the privacy terms in any separate agreement that may apply to a client engagement.

Information We Collect

Depending on how you interact with us and how the Website is configured, we may collect the following categories of information:

Contact and inquiry information you choose to provide, such as your name, organization, email address, phone number, and the contents of your message.
Communications information, such as emails or other messages you send us and our responses.
Technical and usage information that may be collected by the Website platform or security tools, such as IP address, browser and device information, approximate location derived from IP address, pages viewed, referral source, timestamps, and diagnostic or log information.
Cookie and similar-technology information, as described in our Cookie Policy and the Website’s cookie settings.
Information you voluntarily provide for another stated purpose, where applicable.

Please do not submit sensitive personal information—such as Social Security numbers, payment-card details, account passwords, or medical information—through a general Website contact form.

How We Collect Information

We collect information directly when you complete a contact form, email us, call us, or otherwise choose to provide information. Some technical information may be collected automatically by Wix, our hosting provider, or security and performance tools used on the Website. If we add analytics, newsletter, booking, payment, or other integrations, those tools may collect additional information as described in the applicable notices and settings.

How We Use Information

We may use personal information for the following purposes:

To respond to inquiries and communicate with you.
To evaluate potential projects and provide requested information about our services.
To operate, maintain, secure, troubleshoot, and improve the Website.
To prevent fraud, misuse, or security incidents and protect our rights.
To comply with legal obligations and respond to lawful requests.
To send marketing or newsletter communications only where we have an appropriate basis to do so and where required, your consent.

How We Share Information

We do not sell personal information in exchange for money. We may disclose information in limited circumstances:

To service providers that help operate our Website or business, such as Wix, website/security providers, email providers, or other vendors, but only as appropriate for their services.
When you ask us to share information or otherwise direct us to do so.
To comply with law, legal process, or a valid government request, or to protect the rights, safety, and security of Air of Hope, our clients, visitors, or others.
In connection with a business reorganization, transfer, or sale, subject to appropriate safeguards where applicable.

Third-party services may process information under their own privacy policies. The exact service providers depend on the features and integrations enabled on the live Website.

Cookies and Similar Technologies

The Website may use cookies and similar technologies that support essential site functions, security, preferences, performance, and—if enabled—analytics or marketing. The types of cookies and how to manage them are described in our Cookie Policy and, where available, in the Website’s cookie banner or preference center. The actual technologies used should be verified against the live Website before this policy is published.

Email and Marketing Choices

If we send you marketing emails or a newsletter, you may opt out using the unsubscribe instructions in the message or by contacting us. We may still send non-marketing messages needed to respond to an inquiry, administer a client relationship, or meet legal obligations. We will not add you to a marketing list simply because you submit a general inquiry unless you check the receive marketing communications box on the contact form..

Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary based on the nature of the information and the circumstances. We will take reasonable steps to delete or de-identify information when it is no longer needed, subject to legal and operational requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure. Please use care when sending information online and avoid sending sensitive information through general contact forms.

Your Choices and Privacy Rights

Depending on where you live and which laws apply, you may have rights to request access to, correction of, deletion of, or information about certain personal information, or to withdraw consent where processing is based on consent. You may also be able to manage cookies through the Website’s cookie settings and your browser. We will review and respond to requests as required by applicable law and may need to verify your identity before acting.
To submit a privacy request, contact info@airofhopemarketing.com with the subject line “Privacy Request.” Please do not include sensitive identifiers in your initial message. We may be unable to fulfill a request where an exception or legal obligation applies.

Children's Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate steps.

Links and Third Party Features

The Website may contain links to third-party websites or embedded features, such as social media content. Those third parties may collect information under their own policies and terms. We do not control their privacy practices and encourage you to review their policies before interacting with them.

Visitors Outside the United States

Air of Hope is based in the United States. If you access the Website from another country, information may be processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction. If we knowingly target or regularly serve individuals in jurisdictions with additional privacy requirements, this policy and our practices should be reviewed and updated accordingly.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or services. We will post the revised policy on this page and update the effective date. Where required by law, we will provide additional notice or obtain consent.

Contact Us

For questions or requests related to this Privacy Policy, contact:
Air of Hope Marketing & Communications LLC.
Email: info@airofhopemarketing.com